Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great concierge service
Onsite parking available
No information provided about meal deals
Average reception staff
8.2/10
Great
Rooms
8.3
Location
8.7
Service
9.0
Dining
8.5
Guest reviews
8.2/10
based on 6 reviews
4.5/5
based on 174 reviews
8.4
8.4/10 based on 1657 reviews
#62 of 172 hotels in Brisbane based on Tripadvisor
Paul
United Kingdom,
May
2024
8.6/10
The hotel offers spacious and well-appointed rooms, though it felt a bit cold and uninviting. The service was excellent, especially with valet services provided, making the stay enjoyable. The central location near Fortitude Valley Mall and the CBD was a major plus, though the view wasn't as expected. The dining experience at the Marriott Brisbane was fantastic, with a wide range of offerings.
Rooms
7.0
The rooms are spacious and well-appointed, though the atmosphere feels kind of cold and uninviting. The view wasn't as expected.
Service
9.0
The service encountered in this hotel was excellent, especially with valet services and more. The staff were hospitable and attentive.
Location
9.0
The location is extremely central, close to the city center and other attractions like the Fortitude Valley Mall and Story Bridge. Parking is affordable and secure.
Dining
9.0
The dining experience at the Marriott Brisbane was fantastic, with a great range of options, including a welcome drink.
Facilities
9.0
The facilities provided were excellent, including car hire, dry cleaning, housekeeping, laundry, tours/ticket assistance, and more.
Russell
United Kingdom,
May
2024
8.6/10
My stay at the hotel was fantastic. The rooms were spacious, clean, and had a great view of the city. The staff was incredibly friendly and accommodating, making our stay very pleasant. The location, although a bit hidden, was perfect for exploring the city easily. The dining experience was full of options to suit everyone, and the facilities were top-notch.
Rooms
9.0
The room was excellent, spacious, comfortable, and had a good view of the city. It was also very warm and cozy despite adjusting the air-con to 16 degrees.
Service
9.0
The staff was absolutely lovely to deal with, very friendly and helpful from the moment we arrived until we left. They were super helpful with various requests, making our stay extremely enjoyable.
Location
8.0
The location was genius, allowing us to enjoy the facilities even during bad weather. Parking was affordable and secure, and the hotel was conveniently close to major attractions.
Dining
8.0
The dining options were perfect, with a wide range of freshly cooked food to choose from. There was something for everyone, including our picky little one.
Facilities
9.0
The facilities were clean and very comfortable, enhancing our overall experience.
Tony
United Kingdom,
April
2024
8.6/10
Staying at the hotel was fantastic - I had a wonderful time thanks to the amazing location and friendly staff. The rooms were clean and comfortable, with the Executive Suite boasting 2 double/queen-sized beds, which was fabulous. However, I did miss out on complimentary valet parking, but overall, it was a great experience.
Rooms
9.0
The rooms were clean, comfortable, and the Exec Suite with 2 double/queen-sized beds was fabulous.
Service
9.0
The staff at the hotel were excellent. From the reservations manager to every member of the team, like Kathleen and Nevy, they were all so helpful and friendly. Their service made me feel like I would definitely stay again!
Location
8.0
The location was fantastic, being close to the legal and business sector with easy access to great walks along the river. However, there were some drawbacks like dirty dishes and towels, but the overall location was amazing.
Dining
9.0
The dining experience at the hotel was excellent. From breakfasts to lunches and seafood buffets, the quality was top-notch. The hand-pulled noodles were a personal favorite!
Facilities
8.0
The facilities at the hotel were great, offering car hire, dry cleaning, housekeeping, laundry services, welcome drinks, and tours/ticket assistance.
Tom
United Kingdom,
March
2024
8.8/10
The Marriott hotel was a great choice for me. The rooms were modern, clean, and quiet, just as I had hoped for. The service was exceptional, with the staff being very accommodating and helpful. The location was excellent, close to the Brisbane River and within easy reach of many attractions. The dining experience was delightful with plenty of delicious options. However, there were initial room assignment issues and the dining prices were a bit on the higher side.
Rooms
9.0
The rooms were modern, clean, and had no road noise, which was a key factor in my selection. They were well-appointed with a view out to the Storey Bridge.
Service
9.0
The staff at Marriott were brilliant, very accommodating, and made my stay even more pleasant with their lovely gestures like offering champagne on arrival. They even had the car ready for my very early checkout.
Location
9.0
The Marriott's location was excellent, right in the hub of Brisbane with a view of the city river. It was spacious, easily accessible, and close to key attractions like the Brisbane River and the Storey Bridge.
Dining
9.0
The dining experience at the hotel was fantastic. There were plenty of options to suit everyone, and the array of foods was wide and varied. The service was outstanding.
Facilities
8.0
The hotel had great facilities overall, offering everything I needed for a comfortable stay.
David
United Kingdom,
October
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were spacious and the bed was so comfy. The service was outstanding, and the location was perfect for exploring the city. The dining experience was delicious, and the facilities were top-notch.
Rooms
9.0
The rooms were a great size with extremely comfortable beds and pillows. I couldn't hear the next-door room at all. Plus, my room had a lovely view of the Story Bridge.
Service
9.0
The staff were very attentive to our needs and provided great service throughout my stay.
Location
9.0
The location was very central, making it easy to walk around to many attractions. There were cool bars, pubs, and massage places nearby, adding to the convenience.
Dining
9.0
The dining experience was sensational with delicious grilled seafood and outstanding service.
Facilities
9.0
The hotel had great facilities, including car hire, dry cleaning, housekeeping, laundry, welcome drink, and tours/ticket assistance.
Great concierge service
No information provided about meal deals
Stan
United Kingdom,
August
2023
7.6/10
The hotel at W Brisbane was a comfortable stay with friendly service but had a horrendous sound from the air vent. The location is superb, close to the river and a short walk to Southbank & the Queen Street mall. The dining was quite nice but lacked breakfast options. The facilities were satisfactory but with a little underwhelming experience. The price we paid was fair for what we received.
Rooms
7.0
The room was a comfortable size and fine, but had a horrendous sound coming from the air vent which caused us to move rooms.
Service
9.0
The staff at W Brisbane were uniformly friendly and cheerful, making our meals and trip to Brisbane memorable.
Location
9.0
The location is superb, close to the river and a short walk to Southbank & the Queen Street mall.
Dining
7.0
The dining was as expected quite nice, but there wasn't a choice of breakfast options.
Facilities
6.0
The facilities were satisfactory with a little underwhelming experience.